Privacy Policy

Privacy Policy

Introduction

At https://guadalupe.pobb.net (referred to as “Guadalupe,” “we,” or “the Company”), we are committed to safeguarding your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://guadalupe.pobb.net
  • All applications, services, and products offered under the Guadalupe brand
  • Any third-party platforms or services linked from our website, although these are governed by their individual privacy policies

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit and interact with any of our websites that reference this Privacy Policy.
  • Engage with us through communications channels such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data to enhance your user experience, provide services, and comply with legal obligations. These include:

  • Account Information: Details associated with your account creation, including usernames, passwords (hashed), and profile preferences.
  • Payment Information: Credit card details, billing addresses, and payment transaction records used for purchasing our products or services.
  • Financial Information: Data related to your financial status, income levels, and investment portfolio (if provided).
  • Purchase Information: Records of products or services purchased from us, including order history, quantities, and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Geolocation information if you choose to share it with us or if collected through automated systems for service provision.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: Details obtained from social media platforms when users interact with us via these channels.
  • Product Information: Preferences, ratings, and interactions related to the products or services we offer.

We collect this data through direct user input, interaction with our systems, and automated technologies used for service delivery. Additionally, third parties may share personal data with us, but they are bound by their own privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on how users interact with our platform. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality of the website.
  • Preference: Remember user preferences, such as language settings or display options.
  • Analytics: Track website usage and performance to improve services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure privacy. Our retention periods are in line with legal requirements, and we regularly review our data retention practices.

Security Measures

Guadalupe implements robust security measures to protect your personal data from unauthorized access, use, or disclosure. We utilize encryption for secure communication and engage trusted third-party processors who adhere to strict data protection standards. Regular security audits and employee training are conducted to maintain the highest level of data security.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13 (or a higher age limit as required by applicable law). Our services are designed for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
  • Restriction: The right to limit the processing of your personal data in certain situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or file appeals/complaints related to data handling, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website and/or direct communication channels. We encourage users to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or general data protection questions, please contact us: